The Trois Estate Cancellation Policies

Once you have made a reservation with The Trois Estate, you have agreed to the Cancellation Policy listed below.

You have agreed you will pay for all services, products reservations, and applicable taxes that you, or those using your credit card, have ordered. You agree that you are of legal age to enter into this agreement. You also agree that all the information you have furnished to The Trois Estate is true and accurate.

The Trois Estate is not responsible for injury to guests or their invitees or damage/loss to their property.

We accept Mastercard, Discover, Visa, and American Express. We will accept personal or company check.

You will need to hold your reservation with a credit card guarantee. If you cancel 10 days or more before check-in date, your credit card will be charged $35.00 for the cancellation.

A charge equal to your complete confirmed reservation will be made for failure to cancel 10 days or more before check-in date. In other words, if you cancel 10 days or less prior to the arrival date of your confirmed reservation, you will be charged full price unless we are able to rebook your reservation dates.

Group Reservations Cancellation Policy

A group is defined as any person or party reserving Five (5) units either in the same name or different names. A 50% deposit is required at the time of the booking, the additional 50% balance due will be charged to the guarantors credit card 21 days before time of arrival. For cancellations 21 days or more days before time of arrival, a $35.00 per unit charge will be applied. Cancellations 20 days or less before the time of arrival will result in loss of the entire deposit and unless we can rebook the units, the amount will be charged for each room.

 
   
   
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Tele:830.685.3415 or 830.685.3090